Prior appointment
You can decide when you would like us to contact you so we can help with any account-related procedures.
By doing this we can offer you personalised information on your town or municipality.
Customer services
Use this phone number for enquiries
or commercial transactions.
Customer service hours:
Monday to Friday, from 8 am to 9 pm
Incident hotline
Available 24 hours a day, 365 days a year.
We will inform you about the type of incident,
its importance and the approximate time the
repair work will take.
Use this phone number for enquiries
or commercial transactions.
Customer service hours:
From 8 am to 9 pm
You can decide when you would like us to contact you so we can help with any account-related procedures.
In order to complete the procedure we will ask you for your identity document: DNI, NIE or NIF.
If your inquiry is related to a payment, invoice or contract.
If you are not the account holder, we will need the document authorising you to act on their behalf.
Check the documentation required for new supply connections.
Address
Avda. La Palmera, 33
41013 Sevilla
